Pearson is constantly reviewing and expanding the accommodations offered to test takers with special needs as part of its commitment to inclusion and equal access to test takers. In terms of physical access, all our test centers must comply with local disability laws.
The following test accommodations are currently available to test takers who are able to demonstrate their requirements using valid medical evidence:
- Separate room
- Wheelchair access
- Additional equipment: e.g. lamp, magnifying glass
- Adjustable workstation and chair
- Adjustable monitor brightness
- Extra 10 minute break
- Extra time (25%)*
*Please note that extended time tests are currently only available in UK test centers and will be rolled out to international test centers soon.
An accommodation for extra time or extra break will only be granted if you provide medical evidence that meets the following criteria:
- A letter or certificate from a licensed medical practitioner, written when you were aged 12 or older.
- The letter must show that you have a disability that has a substantial and long-term adverse effect that requires an extra time accommodation, with full details of your learning difficulty and tests which have been carried out.
Requesting an accommodation
- Please let us know if you have a special request during your MyPTE account creation.
- Once you have completed your profile, you will be asked to fill out a form with details of your request. You will also be asked to attach valid medical evidence.
- Your request will be reviewed by the PTE team who will contact you to book your test.
- You must submit the form at least six weeks before booking your chosen test so that there is time to process your request.
- If you have a hand injury that prevents the palm vein scan, please contact us before booking the test, otherwise you will be turned away from the test center and lose your test fee.
Test takers are allowed to bring comfort aids into the test room provided they are checked by the Test Administrator. These do not have to be requested in advance. Comfort aids include:
- Cough drops (must be unwrapped)
- Pillow for supporting neck, back or
- injured limbs
- Sweater, sweatshirt or blazer — if the item has pockets and you do not want to remove the item for inspection, you will be asked to show that the pockets are empty.
- Eyeglasses and hearing aids
- Neck braces or collars (worn by people with neck injuries)
- Insulin pump attached to a person’s body
Test takers must provide his or her own comfort aids.
If you are unsure if you are eligible for an accommodation, please contact us. Pearson reserves the right to reject an accommodation request and/or request further evidence at its discretion.