2. Type of information collected
If you are a test taker
When you register with us and when you book the time to sit a test, we will ask some questions about your personal, academic and professional background and your habits. This is so that we can continue to improve our tests and send you information that may be of interest to you in the future. The request of accommodations to take the test (e.g. wheelchair access, computer screen magnifier, etc.) may require the collection of sensitive data to support the application.
On the day of the test, we will collect your photograph, and finger print (or, alternatively, the palm vein pattern) so that we can be satisfied that it is you who is sitting the test and for fraud detection purposes. This is a usual practice in the sector of test providers and the data will only be kept for the period for which your score is valid (i.e. two years) or perhaps less as local regulations may require.
We will also collect a spoken personal introduction from you on the day of the test so that institutions can use it as an element to assess your level of spoken English.
In addition, the test centers will use CCTV recording to monitor any possible infringement of the Test Taker Handbook and Test Taker’s Rules, address future claims regarding the test and for the purposes of managing the security of the building.
If you are an individual at an institution/organization
We will only collect your professional contact details, including your job title or position.
If you are a visitor of www.pearsonpte.com
We may ask you for your contact details when:
you send us an inquiry
you sign up for our discussion forums*
you sign up to join our mailing list
*When signing up for a discussion forum you will have the option of filling in a personal profile, which will request additional information about you. However, this is not a prerequisite for joining the forum.
Finally, you may also request to receive news or other content in our website by clicking the news feed (RSS) icon. Once you have clicked the icon and provided that your computer has a RSS reader installed, your computer will detect and retrieve the latest information from our website.
3. Use of personal information
If you are a test taker
We use personal information collected via http://www.pearsonvue.com/pte for the purposes of:
processing your registration for our tests
processing your request to schedule a test with us, once you have registered
confirming that you have scheduled a time for a test
managing your access to the “score portal”, from where you will access your scores
dealing with your inquiries and requests
processing the payment for the test fees or any query or cancellations of your registration for the test as described in the Test Taker’s Handbook – making your information (score and spoken personal introduction) available to the institutions of your choice, who have signed up for the service provided by LT
understanding you as a test taker so that we can improve our tests, obtain statistics and send you commercial communications that are tailored to your interests
processing your data on the day of the test for the purpose of verifying your identity and whether you comply with the Test Taker’s Handbook. You will also receive a copy of the Test Taker’s Terms and Conditions
If you are an individual at an institution/organization
We will process the personal data of the individuals who provide their contact details when they sign up for our services regarding the access to scores on behalf of their institutions.
If you are a user of www.pearsonpte.com
You may provide us with your data when you send us an inquiry, when you participate in our discussion forums, request to receive our RSS feeds, when you sign up to our mailing list or when you sign up to receive marketing communications before visiting the practice test site.
4. Disclosures and international transfers
NCS Pearson may engage other third parties who will process your data, such us the organizations that run the test centers where you will go and take your test, which we call “third party testing centers”. These centers may also provide unrelated services and may collect and use personal data for other purposes under different terms and policies. If you have any questions or concerns about a third-party testing centers’ collection or use of any of your personal information, please feel free to talk to the third-party testing centers directly. If you have unaddressed concerns about an independent testing center and the processing of the data that they do for the purposes of running our test, please contact Pearson VUE at PearsonVUEContracts@pearson.com
Other tests centers will belong to NCS Pearson. In these cases, please refer your queries to the email address provided above.
Some of the organizations to whom we will disclose your data will be placed in jurisdictions without data protection legislation. LT will endeavor to ensure that they protect your personal information as if they were established in the UK.
If you are a test taker, your score and spoken personal introduction will be shared with the institution/s of your choice only. In addition, anonymized content of your test and spoken personal introduction may also be used by LT for the purposes of training internal or external members of staff involved in the management of language tests. LT will endeavor to ensure that this information does not allow any person that accesses it to identify you as an individual.
5. Commercial communications
We may use your personal information to send you commercial communications about products and services of LT. You may opt out of receiving information about our products and services by ticking the box in the registration form.
You can access the registration site for the PTE Academic practice test. Pearson Education Inc will send us your registration so that we can send you information if you have requested it.
Finally, you may also receive our RSS feeds if you have requested them.
6. Resolution of your concerns
7. Information from children
This website is not aimed at children. Some content will refer to PTE Young Learners . However, it is aimed at teachers, parents or guardians, rather than the children themselves. LT will not knowingly collect personal data of those aged under 16.
8. Information received from internet service providers through this website
This website receives information that is automatically generated by a user’s internet service provider (ISP). This information may include the IP address (a number automatically assigned to a computer by the ISP), the associated URLs, domain types, the browser type used to access our site, the country, state and telephone area code, the location of the ISP servers, the referring URL, the pages of our site that the user views during their visit, any search terms entered on this site, and the user’s website address and email address. This information may be collected for system administration purposes, to gather broad demographic information and to monitor the level of activity on the site. LT does not link IP addresses to personally identifiable information. However, we reserve the right to link IP addresses and other information supplied by the ISP to personally identifiable information in order to protect the integrity of our system and for security purposes.
9. Security of your information
We use all reasonable precautions to protect personal information from unauthorized use, access, disclosure, alteration or destruction. These precautions include appropriate physical, electronic and managerial procedures. We provide a secured transmission method for the electronic transmission of credit/debit card information.
11. International transmission of information
Given that the internet is a global environment, using the internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge our processing of personal data in this way. However, we will endeavor to protect all personal information collected through this website in accordance with strict data protection standards.
12. Links to other sites
14. How to contact us