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PTE Academic FAQS

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Practice Test FAQs

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Recognizing Institutions

If you are from an institution that accepts PTE Academic, or would like to accept PTE Academic and you need more information.

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Contact us in your region:

Australia and New Zealand

Australia

Phone: 1 800 729 282 (Free call within Australia)
Office Hours: Monday – Friday, 9:00 AM – 6:00 PM local time.
Closed on local holidays.

New Zealand

Phone: 0508 306 723 (Free call within New Zealand)
Office Hours: Monday – Friday, 9:00 AM – 6:00 PM local time.
Closed on local holidays.

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India, Nepal, Bangladesh & Sri Lanka

India

Phone: 0008004402020 (Free call within India)
Office Hours: Monday – Friday, 9:00 AM – 6:00 PM local time.
Closed on local holidays.

Nepal, Bangladesh & Sri Lanka

Phone: +852 3077 4927 (Toll number)
Office Hours: Monday – Friday, 9:00 AM – 6:00 PM local time.
Closed on local holidays.

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China, Korea, Japan and Asia Pacific

China

Phone: 4008811286 (Free call within China, Chinese language phone support)
Office Hours: Monday – Friday, 9:00 AM – 6:00 PM local time.
Closed on local holidays.

Japan

Phone: 0120355583 (Japanese language phone support)
Office Hours: Monday – Friday, 9:00 AM – 6:00 PM local time.
Closed on local holidays.

Korea

Phone: 0804680880 (Free call within Korea, Korean language phone support)
Office Hours: Monday – Friday, 9:00 AM – 6:00 PM local time.
Closed on local holidays.

Rest of Asia Pacific

Phone: +852 3077 4927 (Toll number)
Office Hours: Monday – Friday, 9:00 AM – 6:00 PM AEST.
Closed on local holidays.

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UK, Europe, Middle-East & Africa

UK, Europe, Middle-East & Africa

Phone: 0044-161- 855-7431 (Toll number)
Office Hours: Monday – Friday, 8:00 AM – 6:00 PM GMT.
Closed on UK holidays.

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United States, Canada and South America

United States & Canada

Phone: 1 800 901 0229 (Free call within USA and Canada)
Office Hours: Monday – Friday, 7:00 AM – 7:00 PM United States Central Time.
Closed on local holidays.

South America

Phone: +1 952 681 3872 (Toll number)
Office Hours: Monday – Friday, 7:00 AM – 7:00 PM United States Central Time.
Closed on local holidays.

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