Contact Us 

 
  • To register for PTE Academic by telephone or if you have a query about registering, please contact Pearson at the relevant office below
  • Before you register, please ensure that you have read the test taker handbook
North and South America
Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m. Central Time; closed on local holidays.

  • Email - Click here
  • Telephone
    • From United States / Canada 1-800-901-0229
    • Other countries (Toll) +1-952-681-3872
  • Use the online Contact form
  • Live Chat - Click here - Live chat with a Pearson VUE agent is available Monday–Friday, 8:00 a.m.–5:00 p.m. Central Time

Current Central Time:


Central Asia, East Asia, South Asia, South East Asia, Australia and New Zealand
Office Hours: Monday-Friday, 4:00 a.m.-6:00 p.m. Malaysian Time; closed on local holidays.

  • Email - Click here
  • Telephone
    • From Australia 1-800-190-719
    • From China 400-8811-286 
    • India Telephone (Toll Free) 000800-440-2020 (Monday - Friday, 4:00 a.m. - 8:30 pm. Malaysian Time)
    • From Korea 0804-680-880
    • Other countries (Toll) +603-8314-9652
  • Use the online Contact form
Current Malaysian Time:

Europe, Middle East and Africa
Office Hours: Monday-Friday, 8:00 a.m.-6:00 p.m. UK Time; closed on local holidays.

Current UK Time:


The Pearson Test of English Academic team prides itself on delivering a first class customer experience.  Should you be unhappy with any aspect of your experience, please contact our central Customer Services team:
• Email us: pltsupport@pearson.com

• Telephone us: +44 845 543 0243
• Fax us: +44 20 7010 6611